Conflict management for managers resolving workplace, client, and policy disputes /
Sábháilte in:
Príomhchruthaitheoir: | |
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Údar corparáideach: | |
Formáid: | Leictreonach Ríomhleabhar |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
San Francisco :
Jossey-Bass,
c2013.
|
Eagrán: | 1st ed. |
Sraith: | Jossey-Bass business & management series.
|
Ábhair: | |
Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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Clár na nÁbhar:
- Conflict management knowledge and skills
- Manager know thyself
- Theory to practice : the root causes and cures of conflict
- The power of negotiation : essential concepts and skills
- The alternative dispute resolution process continuum
- Preventing and resolving internal conflict
- Causes and cures for employee turnover
- Building successful teams and organizations
- Conflict management in unionized environments
- Designing disputing systems for organizations
- Preventing and resolving external conflicts
- Prevention and resolution of conflicts with clients, customers, and vendors
- Case studies of organizational success through exemplary customer conflict management
- Collaboration and conflict management between regulators and the regulated
- Public policy decision making and collaboration
- Designing and facilitating effective large-group processes.