Cover Image

QR Code

Anticipate know what your customers want before they do /

Show other versions (1)

Saved in:

Bibliographic Details
Main Author:	Thomas, Bill, 1955-
Corporate Author:	ebrary, Inc
Other Authors:	Tobe, Jeff
Format:	Electronic eBook
Language:	English
Published:	Hoboken, N.J. : John Wiley & Sons, 2013.
Subjects:	Customer relations. Strategic planning. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Anticipate know what your customers want before they do /
by: Thomas, Bill, 1955-
Published: (2013)

Connected CRM : implementing a big-data-driven, customer-centric business strategy /
by: Williams, David, 1963-
Published: (2014)

Connected CRM : implementing a big-data-driven, customer-centric business strategy /
by: Williams, David, 1963-
Published: (2014)

Anticipate : the art of leading by looking ahead /
by: De Jong, Rob-Jan
Published: (2015)

Anticipate : the art of leading by looking ahead /
by: De Jong, Rob-Jan
Published: (2015)

Stakeholders matter a new paradigm for strategy in society /
by: Sachs, Sybille
Published: (2011)

Stakeholders matter a new paradigm for strategy in society /
by: Sachs, Sybille
Published: (2011)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-, et al.
Published: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
by: Price, Bill, 1950-, et al.
Published: (2015)

Customer experience management a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd
Published: (2003)

Customer experience management a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd
Published: (2003)

When customers talk --turn what they tell you into sales /
by: Gross, T. Scott
Published: (2005)

When customers talk --turn what they tell you into sales /
by: Gross, T. Scott
Published: (2005)

Why service stinks ... and exactly what to do about it
by: Gross, T. Scott
Published: (2003)

Why service stinks ... and exactly what to do about it
by: Gross, T. Scott
Published: (2003)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andrew
Published: (2015)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
by: Frawley, Andrew
Published: (2015)

Customer intimacy : pick your partners, shape your culture, win together /
by: Wiersema, Fred
Published: (1996)

Customer intimacy : pick your partners, shape your culture, win together /
by: Wiersema, Fred
Published: (1996)

Positively outrageous service how to delight and astound your customers and win them for life /
by: Gross, T. Scott
Published: (2004)

Positively outrageous service how to delight and astound your customers and win them for life /
by: Gross, T. Scott
Published: (2004)

Customer winback how to recapture lost customers and keep them loyal /
by: Griffin, Jill
Published: (2001)

Customer winback how to recapture lost customers and keep them loyal /
by: Griffin, Jill
Published: (2001)

Beyond customer service, revised
by: Gerson, Richard F.
Published: (1998)

Beyond customer service, revised
by: Gerson, Richard F.
Published: (1998)

Value innovation portfolio management achieving double-digit growth through customer value /
Published: (2006)

Value innovation portfolio management achieving double-digit growth through customer value /
Published: (2006)

Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM /
by: Rossi, Ian D.
Published: (2011)

Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM /
by: Rossi, Ian D.
Published: (2011)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
by: Lowenstein, Michael W., 1942-
Published: (2011)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
by: Lowenstein, Michael W., 1942-
Published: (2011)

Key marketing skills strategies, tools, and techniques for marketing success /
by: Cheverton, Peter
Published: (2004)

Focus on markets and marketing
Published: (2007)

Focus on markets and marketing
Published: (2007)

Key marketing skills strategies, tools, and techniques for marketing success /
by: Cheverton, Peter
Published: (2004)

The customer-driven company : moving from talk to action /
by: Whiteley, Richard C.
Published: (1991)

The customer-driven company : moving from talk to action /
by: Whiteley, Richard C.
Published: (1991)

Service design for business : a practical guide to optimizing the customer experience /
by: Reason, Ben, 1972-, et al.
Published: (2016)

Service design for business : a practical guide to optimizing the customer experience /
by: Reason, Ben, 1972-, et al.
Published: (2016)

Customer relations
Published: (2011)