Anticipate know what your customers want before they do /
Wedi'i Gadw mewn:
Prif Awdur: | Thomas, Bill, 1955- |
---|---|
Awdur Corfforaethol: | ebrary, Inc |
Awduron Eraill: | Tobe, Jeff |
Fformat: | Electronig eLyfr |
Iaith: | Saesneg |
Cyhoeddwyd: |
Hoboken, N.J. :
John Wiley & Sons,
2013.
|
Pynciau: | |
Mynediad Ar-lein: | An electronic book accessible through the World Wide Web; click to view |
Tagiau: |
Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
Eitemau Tebyg
Connected CRM : implementing a big-data-driven, customer-centric business strategy /
gan: Williams, David, 1963-
Cyhoeddwyd: (2014)
gan: Williams, David, 1963-
Cyhoeddwyd: (2014)
Anticipate : the art of leading by looking ahead /
gan: De Jong, Rob-Jan
Cyhoeddwyd: (2015)
gan: De Jong, Rob-Jan
Cyhoeddwyd: (2015)
Stakeholders matter a new paradigm for strategy in society /
gan: Sachs, Sybille
Cyhoeddwyd: (2011)
gan: Sachs, Sybille
Cyhoeddwyd: (2011)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015)
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015)
Customer experience management a revolutionary approach to connecting with your customers /
gan: Schmitt, Bernd
Cyhoeddwyd: (2003)
gan: Schmitt, Bernd
Cyhoeddwyd: (2003)
When customers talk --turn what they tell you into sales /
gan: Gross, T. Scott
Cyhoeddwyd: (2005)
gan: Gross, T. Scott
Cyhoeddwyd: (2005)
Why service stinks ... and exactly what to do about it
gan: Gross, T. Scott
Cyhoeddwyd: (2003)
gan: Gross, T. Scott
Cyhoeddwyd: (2003)
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
gan: Frawley, Andrew
Cyhoeddwyd: (2015)
gan: Frawley, Andrew
Cyhoeddwyd: (2015)
Customer intimacy : pick your partners, shape your culture, win together /
gan: Wiersema, Fred
Cyhoeddwyd: (1996)
gan: Wiersema, Fred
Cyhoeddwyd: (1996)
Positively outrageous service how to delight and astound your customers and win them for life /
gan: Gross, T. Scott
Cyhoeddwyd: (2004)
gan: Gross, T. Scott
Cyhoeddwyd: (2004)
Customer winback how to recapture lost customers and keep them loyal /
gan: Griffin, Jill
Cyhoeddwyd: (2001)
gan: Griffin, Jill
Cyhoeddwyd: (2001)
Beyond customer service, revised
gan: Gerson, Richard F.
Cyhoeddwyd: (1998)
gan: Gerson, Richard F.
Cyhoeddwyd: (1998)
Vtiger CRM beginner's guide record and consolidate all your customer information with vtiger CRM /
gan: Rossi, Ian D.
Cyhoeddwyd: (2011)
gan: Rossi, Ian D.
Cyhoeddwyd: (2011)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
gan: Lowenstein, Michael W., 1942-
Cyhoeddwyd: (2011)
gan: Lowenstein, Michael W., 1942-
Cyhoeddwyd: (2011)
Value innovation portfolio management achieving double-digit growth through customer value /
Cyhoeddwyd: (2006)
Cyhoeddwyd: (2006)
The customer-driven company : moving from talk to action /
gan: Whiteley, Richard C.
Cyhoeddwyd: (1991)
gan: Whiteley, Richard C.
Cyhoeddwyd: (1991)
Key marketing skills strategies, tools, and techniques for marketing success /
gan: Cheverton, Peter
Cyhoeddwyd: (2004)
gan: Cheverton, Peter
Cyhoeddwyd: (2004)
Focus on markets and marketing
Cyhoeddwyd: (2007)
Cyhoeddwyd: (2007)
Service design for business : a practical guide to optimizing the customer experience /
gan: Reason, Ben, 1972-, et al.
Cyhoeddwyd: (2016)
gan: Reason, Ben, 1972-, et al.
Cyhoeddwyd: (2016)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
gan: Goldstein, Sheldon D.
Cyhoeddwyd: (2009)
gan: Goldstein, Sheldon D.
Cyhoeddwyd: (2009)
Statistical methods in customer relationship management
gan: Kumar, V., 1957-
Cyhoeddwyd: (2012)
gan: Kumar, V., 1957-
Cyhoeddwyd: (2012)
Customer relations
Cyhoeddwyd: (2011)
Cyhoeddwyd: (2011)
Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
gan: Goodman, John A.
Cyhoeddwyd: (2009)
gan: Goodman, John A.
Cyhoeddwyd: (2009)
Strategic customer management strategizing the sales organization /
gan: Piercy, Nigel
Cyhoeddwyd: (2009)
gan: Piercy, Nigel
Cyhoeddwyd: (2009)
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
gan: Blunt, Carolyn
Cyhoeddwyd: (2013)
gan: Blunt, Carolyn
Cyhoeddwyd: (2013)
Customer care excellence : how to create an effective customer focus. /
gan: Cook, Sarah
Cyhoeddwyd: (2011)
gan: Cook, Sarah
Cyhoeddwyd: (2011)
Perception of a difference the power in buying, marketing and selling customer care /
gan: Zimmerman, Wesley
Cyhoeddwyd: (2005)
gan: Zimmerman, Wesley
Cyhoeddwyd: (2005)
Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
gan: Fragasso, Philip M., 1950-
Cyhoeddwyd: (2008)
gan: Fragasso, Philip M., 1950-
Cyhoeddwyd: (2008)
The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /
gan: Stratten, Scott
Cyhoeddwyd: (2012)
gan: Stratten, Scott
Cyhoeddwyd: (2012)
What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
gan: Gallagher, Richard S.
Cyhoeddwyd: (2008)
gan: Gallagher, Richard S.
Cyhoeddwyd: (2008)
The marketing strategy desktop guide
gan: Paley, Norton
Cyhoeddwyd: (2007)
gan: Paley, Norton
Cyhoeddwyd: (2007)
Managing quality customer service a practical guide for establishing a service operation /
gan: Martin, William B.
Cyhoeddwyd: (1989)
gan: Martin, William B.
Cyhoeddwyd: (1989)
Marketing planning by design systematic planning for successful marketing strategy /
gan: Strauss, Ralf E.
Cyhoeddwyd: (2008)
gan: Strauss, Ralf E.
Cyhoeddwyd: (2008)
Innovative marketing strategy balancing commercial goal and corporate social responsibility /
Cyhoeddwyd: (2010)
Cyhoeddwyd: (2010)
The art of digital marketing : the definitive guide to creating strategic, targeted, and measurable online campaigns /
gan: Dodson, Ian
Cyhoeddwyd: (2016)
gan: Dodson, Ian
Cyhoeddwyd: (2016)
The marketing performance blueprint : strategies and technologies to build and measure business success /
gan: Roetzer, Paul, 1978-
Cyhoeddwyd: (2014)
gan: Roetzer, Paul, 1978-
Cyhoeddwyd: (2014)
The marketing pathfinder : key concepts and cases for marketing strategy and decision making /
gan: Stewart, David, 1948-
Cyhoeddwyd: (2014)
gan: Stewart, David, 1948-
Cyhoeddwyd: (2014)
Customer relationship management an Emerald guide.
Cyhoeddwyd: (2005)
Cyhoeddwyd: (2005)
Customer loyalty, retention, and customer relationship management
Cyhoeddwyd: (2006)
Cyhoeddwyd: (2006)
Managing the customer experience : a measurement-based approach /
gan: Wilburn, Morris, 1953-
Cyhoeddwyd: (2006)
gan: Wilburn, Morris, 1953-
Cyhoeddwyd: (2006)
Eitemau Tebyg
-
Connected CRM : implementing a big-data-driven, customer-centric business strategy /
gan: Williams, David, 1963-
Cyhoeddwyd: (2014) -
Anticipate : the art of leading by looking ahead /
gan: De Jong, Rob-Jan
Cyhoeddwyd: (2015) -
Stakeholders matter a new paradigm for strategy in society /
gan: Sachs, Sybille
Cyhoeddwyd: (2011) -
Your customer rules! : delivering the Me2B experiences that today's customers demand /
gan: Price, Bill, 1950-, et al.
Cyhoeddwyd: (2015) -
Customer experience management a revolutionary approach to connecting with your customers /
gan: Schmitt, Bernd
Cyhoeddwyd: (2003)