Business intelligence applied implementing an effective information and communications technology infrastructure /

Збережено в:
Бібліографічні деталі
Автор: Gendron, Michael S., 1957-
Співавтор: ebrary, Inc
Формат: Електронний ресурс eКнига
Мова:Англійська
Опубліковано: Hoboken, N.J. : Wiley, 2013.
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Онлайн доступ:An electronic book accessible through the World Wide Web; click to view
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Зміст:
  • Foreword
  • Preface
  • Acknowledgments
  • Introducing ICT strategy
  • Defining information and communication technology infrastructure
  • Introductory business and technology strategy concepts
  • Why build ICT infrastructure to support business processes?
  • Understanding how ICT produces value
  • Understanding your organization and its competitive environment
  • Process improvement or innovation?
  • Measuring the business value of ICT
  • Best practices for documenting process change
  • Best practices for documenting technology recommendations
  • The business-driven infrastructure design (BDID) cycle
  • Appendix ticket sales, Inc.: a fictitious business case
  • About the author
  • Index.