Business intelligence applied implementing an effective information and communications technology infrastructure /
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| Auteur principal: | |
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| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
Hoboken, N.J. :
Wiley,
2013.
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| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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Table des matières:
- Foreword
- Preface
- Acknowledgments
- Introducing ICT strategy
- Defining information and communication technology infrastructure
- Introductory business and technology strategy concepts
- Why build ICT infrastructure to support business processes?
- Understanding how ICT produces value
- Understanding your organization and its competitive environment
- Process improvement or innovation?
- Measuring the business value of ICT
- Best practices for documenting process change
- Best practices for documenting technology recommendations
- The business-driven infrastructure design (BDID) cycle
- Appendix ticket sales, Inc.: a fictitious business case
- About the author
- Index.