Consumer satisfaction advancements in theory, modeling, and empirical findings /

Furkejuvvon:
Bibliográfalaš dieđut
Váldodahkki: Peluso, Alessandro M., 1978-
Searvvušdahkki: ebrary, Inc
Materiálatiipa: Elektrovnnalaš E-girji
Giella:eaŋgalasgiella
Almmustuhtton: Bern, Switzerland ; New York : Peter Lang, c2011.
Fáttát:
Liŋkkat:An electronic book accessible through the World Wide Web; click to view
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Sisdoallologahallan:
  • Introduction
  • The construct of consumer satisfaction
  • An application of the knowledge-hope model of consumer satisfaction
  • Methodology
  • Research implications and operational strategies to increase consumer satisfaction.