Consumer satisfaction advancements in theory, modeling, and empirical findings /
-д хадгалсан:
| Үндсэн зохиолч: | |
|---|---|
| Байгууллагын зохиогч: | |
| Формат: | Цахим Цахим ном |
| Хэл сонгох: | англи |
| Хэвлэсэн: |
Bern, Switzerland ; New York :
Peter Lang,
c2011.
|
| Нөхцлүүд: | |
| Онлайн хандалт: | An electronic book accessible through the World Wide Web; click to view |
| Шошгууд: |
Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
|
Ижил төстэй зүйлс
Consumer satisfaction advancements in theory, modeling, and empirical findings /
-н: Peluso, Alessandro M., 1978-
Хэвлэсэн: (2011)
-н: Peluso, Alessandro M., 1978-
Хэвлэсэн: (2011)
The joyless economy the psychology of human satisfaction /
-н: Scitovsky, Tibor
Хэвлэсэн: (1992)
-н: Scitovsky, Tibor
Хэвлэсэн: (1992)
The joyless economy the psychology of human satisfaction /
-н: Scitovsky, Tibor
Хэвлэсэн: (1992)
-н: Scitovsky, Tibor
Хэвлэсэн: (1992)
Customer satisfaction practical tools for building important relationships /
-н: Scott, Dru
Хэвлэсэн: (2000)
-н: Scott, Dru
Хэвлэсэн: (2000)
Customer satisfaction practical tools for building important relationships /
-н: Scott, Dru
Хэвлэсэн: (2000)
-н: Scott, Dru
Хэвлэсэн: (2000)
Researching customer satisfaction & loyalty how to find out what people really think /
-н: Szwarc, Paul
Хэвлэсэн: (2005)
-н: Szwarc, Paul
Хэвлэсэн: (2005)
Researching customer satisfaction & loyalty how to find out what people really think /
-н: Szwarc, Paul
Хэвлэсэн: (2005)
-н: Szwarc, Paul
Хэвлэсэн: (2005)
Consumer boycotts effecting change through the marketplace and the media /
-н: Friedman, Monroe
Хэвлэсэн: (1999)
-н: Friedman, Monroe
Хэвлэсэн: (1999)
Consumer boycotts effecting change through the marketplace and the media /
-н: Friedman, Monroe
Хэвлэсэн: (1999)
-н: Friedman, Monroe
Хэвлэсэн: (1999)
Measuring customer satisfaction
-н: Gerson, Richard F.
Хэвлэсэн: (1993)
-н: Gerson, Richard F.
Хэвлэсэн: (1993)
Measuring customer satisfaction
-н: Gerson, Richard F.
Хэвлэсэн: (1993)
-н: Gerson, Richard F.
Хэвлэсэн: (1993)
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2008)
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2008)
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2008)
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2008)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
-н: Goldstein, Sheldon D.
Хэвлэсэн: (2009)
-н: Goldstein, Sheldon D.
Хэвлэсэн: (2009)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
-н: Goldstein, Sheldon D.
Хэвлэсэн: (2009)
-н: Goldstein, Sheldon D.
Хэвлэсэн: (2009)
Modern analysis of customer surveys with applications using R /
Хэвлэсэн: (2011)
Хэвлэсэн: (2011)
Modern analysis of customer surveys with applications using R /
Хэвлэсэн: (2011)
Хэвлэсэн: (2011)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
-н: Allen, Danica R., 1959-
Хэвлэсэн: (2004)
-н: Allen, Danica R., 1959-
Хэвлэсэн: (2004)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
-н: Allen, Danica R., 1959-
Хэвлэсэн: (2004)
-н: Allen, Danica R., 1959-
Хэвлэсэн: (2004)
Magnetic service /
-н: Bell, Chip R.
Хэвлэсэн: (2006)
-н: Bell, Chip R.
Хэвлэсэн: (2006)
50 ways to keep your customers : "and get new ones" /
-н: Timm, Paul R.
Хэвлэсэн: (1992)
-н: Timm, Paul R.
Хэвлэсэн: (1992)
Creating customer value : the essentials of marketing
-н: Learning Resources
-н: Learning Resources
Build for change : revolutionizing customer engagement through continuous digital innovation /
-н: Trefler, Alan
Хэвлэсэн: (2014)
-н: Trefler, Alan
Хэвлэсэн: (2014)
50 ways to keep your customers : "and get new ones" /
-н: Timm, Paul R.
Хэвлэсэн: (1992)
-н: Timm, Paul R.
Хэвлэсэн: (1992)
Magnetic service /
-н: Bell, Chip R.
Хэвлэсэн: (2006)
-н: Bell, Chip R.
Хэвлэсэн: (2006)
Creating customer value : the essentials of marketing
-н: Learning Resources
-н: Learning Resources
Build for change : revolutionizing customer engagement through continuous digital innovation /
-н: Trefler, Alan
Хэвлэсэн: (2014)
-н: Trefler, Alan
Хэвлэсэн: (2014)
An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
-н: Alaro, Cedric
Хэвлэсэн: (2013)
-н: Alaro, Cedric
Хэвлэсэн: (2013)
An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
-н: Alaro, Cedric
Хэвлэсэн: (2013)
-н: Alaro, Cedric
Хэвлэсэн: (2013)
Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
-н: Freed, Larry
Хэвлэсэн: (2013)
-н: Freed, Larry
Хэвлэсэн: (2013)
Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
-н: Freed, Larry
Хэвлэсэн: (2013)
-н: Freed, Larry
Хэвлэсэн: (2013)
Secret service hidden systems that deliver unforgettable customer service /
-н: DiJulius, John R., 1964-
Хэвлэсэн: (2003)
-н: DiJulius, John R., 1964-
Хэвлэсэн: (2003)
What's the secret? to providing a world-class customer experience /
-н: DiJulius, John R., 1964-
Хэвлэсэн: (2008)
-н: DiJulius, John R., 1964-
Хэвлэсэн: (2008)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
-н: Inghilleri, Leonardo
Хэвлэсэн: (2010)
-н: Inghilleri, Leonardo
Хэвлэсэн: (2010)
How to win friends and influence profits the art of winning more business from your clients /
-н: Kean, David
Хэвлэсэн: (2008)
-н: Kean, David
Хэвлэсэн: (2008)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
-н: Inghilleri, Leonardo
Хэвлэсэн: (2010)
-н: Inghilleri, Leonardo
Хэвлэсэн: (2010)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
-н: Price, Bill, 1950-, зэрэг
Хэвлэсэн: (2015)
-н: Price, Bill, 1950-, зэрэг
Хэвлэсэн: (2015)
Managing the customer experience : a measurement-based approach /
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2009)
-н: Hayes, Bob E., 1963-
Хэвлэсэн: (2009)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
-н: Bello, Olayiwola
Хэвлэсэн: (2013)
-н: Bello, Olayiwola
Хэвлэсэн: (2013)