Chinunda, E. D. (2011). Practical insights on customer service: An African perspective. Adonis & Abbey Publishers Ltd..
Lua i Stíl Chicago (17ú heag.)Chinunda, Emmanuel Danstan. Practical Insights on Customer Service: An African Perspective. London: Adonis & Abbey Publishers Ltd., 2011.
Lua MLA (9ú heag.)Chinunda, Emmanuel Danstan. Practical Insights on Customer Service: An African Perspective. Adonis & Abbey Publishers Ltd., 2011.
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