Cita APA (7th ed.)

Chinunda, E. D. (2011). Practical insights on customer service: An African perspective. Adonis & Abbey Publishers Ltd..

Cita Chicago (17th ed.)

Chinunda, Emmanuel Danstan. Practical Insights on Customer Service: An African Perspective. London: Adonis & Abbey Publishers Ltd., 2011.

Cita MLA (9th ed.)

Chinunda, Emmanuel Danstan. Practical Insights on Customer Service: An African Perspective. Adonis & Abbey Publishers Ltd., 2011.