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The book of business awesome how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do /

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Bibliographic Details
Main Author:	Stratten, Scott
Corporate Author:	ebrary, Inc
Format:	Electronic eBook
Language:	English
Published:	Hoboken, N.J. : John Wiley & Sons, Inc., c2012.
Subjects:	Relationship marketing. Customer relations. Management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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