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IT service management a guide for ITIL Foundation Exam candidates /

Furkejuvvon:

Bibliográfalaš dieđut
Searvvušdahkkit:	BCS, The Chartered Institute for IT, ebrary, Inc
Eará dahkkit:	Brewster, Ernest
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	Swindon, U.K. : British Informatics Society Ltd., 2012.
Preanttus:	2nd ed.
Fáttát:	Information technology > Management. Support services (Management) Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Continual service improvement manager : careers in IT service management /
Dahkki: Whapples, David
Almmustuhtton: (2015)

Designing management information systems
Dahkki: Heijden, Johannes Govardus Maria van der, 1969-
Almmustuhtton: (2009)

ITIL foundation exam study guide
Dahkki: Morris, Helen
Almmustuhtton: (2012)

Decision support systems in the twenty-first century /
Dahkki: Marakas, George M.
Almmustuhtton: (1999)

Achieving service-oriented architecture applying an enterprise architecture approach /
Dahkki: Sweeney, Rick, 1954-
Almmustuhtton: (2010)

Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL /
Dahkki: Moeller, Robert R.
Almmustuhtton: (2013)

Business service management best practices
Dahkki: Darmawan, Budi
Almmustuhtton: (2004)

Problem manager : careers in IT service management /
Dahkki: Rudd, Colin
Almmustuhtton: (2014)

Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager
Almmustuhtton: (2004)

Business relationship manager : careers in IT service management /
Dahkki: Brewster, Ernest
Almmustuhtton: (2014)

Information risk management : a practitioner's guide /
Dahkki: Sutton, David
Almmustuhtton: (2014)

Business performance management meets business intelligence /
Dahkki: Ballard, Chuck
Almmustuhtton: (2005)

The ITSm process design guide developing, reengineering, and improving IT service management /
Dahkki: Knapp, Donna
Almmustuhtton: (2010)

The performance management revolution business results through insight and action /
Dahkki: Dresner, Howard, 1957-
Almmustuhtton: (2008)

Practical guide to knowledge management
Dahkki: Brelade, Sue
Almmustuhtton: (2003)

Records management journal.
Almmustuhtton: (2007)

Enterprise performance management done right an operating system for your organization /
Dahkki: Dimon, Ron
Almmustuhtton: (2013)

Decision support and business intelligence systems /
Almmustuhtton: (2007)

Knowledge management strategy and technology
Almmustuhtton: (2002)

Knowledge management and organizations process, system and strategy /
Almmustuhtton: (2003)

Mastering IT project management : best practices, tools, and techniques /
Dahkki: Chemuturi, Murali, 1950-
Almmustuhtton: (2013)

Implementing service quality based on ISO/IEC 20000 : a management guide /
Dahkki: Kunas, Michael
Almmustuhtton: (2012)

Business information Management : improving performance using information systems /
Dahkki: Chaffey, Dave
Almmustuhtton: (2005)

Manageable it projects the owners' choice /
Dahkki: Lachmann, Ole
Almmustuhtton: (2006)

Representing organization knowledge, management, and the information age /
Dahkki: Lilley, Simon
Almmustuhtton: (2004)

Implementing world class IT strategy : how IT can drive organizational innovation /
Dahkki: High, Peter A.
Almmustuhtton: (2014)

Knowledge management through the technology glass /
Dahkki: Handzic, Meliha
Almmustuhtton: (2004)

Semantic knowledge management
Almmustuhtton: (2006)

Technology in knowledge management
Almmustuhtton: (2005)

Knowledge management and risk strategies
Dahkki: Ishikawa, Akira, 1934-
Almmustuhtton: (2007)

Getting started with IBM FileNet P8 content manager install, customize, and administer the powerful FileNet Enterprise Content Management platform /
Dahkki: Carpenter, William J.
Almmustuhtton: (2011)

Service desk and incident manager : careers in IT service management /
Dahkki: Wheatcroft, Peter
Almmustuhtton: (2014)

Alfresco 3 web services build Alfresco applications using web services, web scripts and CMIS /
Dahkki: Cei, Ugo
Almmustuhtton: (2010)

Diffusion of knowledge management systems mission definitely possible /
Almmustuhtton: (2005)

Has knowledge management been done?
Almmustuhtton: (2005)

Managing information and knowledge in the public sector
Dahkki: Milner, Eileen M., 1963-
Almmustuhtton: (2000)

A practical guide to reducing IT costs
Dahkki: Cassidy, Anita
Almmustuhtton: (2010)

Knowledge management
Almmustuhtton: (2002)

Decision support systems for business intelligence
Dahkki: Sauter, Vicki Lynn, 1955-
Almmustuhtton: (2010)

IT governance managing information technology for business /
Dahkki: Norfolk, David
Almmustuhtton: (2005)