IT service management a guide for ITIL Foundation Exam candidates /
Сохранить в:
Корпоративные авторы: | BCS, The Chartered Institute for IT, ebrary, Inc |
---|---|
Другие авторы: | Brewster, Ernest |
Формат: | Электронный ресурс eКнига |
Язык: | английский |
Опубликовано: |
Swindon, U.K. :
British Informatics Society Ltd.,
2012.
|
Редактирование: | 2nd ed. |
Предметы: | |
Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
Метки: |
Добавить метку
Нет меток, Требуется 1-ая метка записи!
|
Схожие документы
Continual service improvement manager : careers in IT service management /
по: Whapples, David
Опубликовано: (2015)
по: Whapples, David
Опубликовано: (2015)
Designing management information systems
по: Heijden, Johannes Govardus Maria van der, 1969-
Опубликовано: (2009)
по: Heijden, Johannes Govardus Maria van der, 1969-
Опубликовано: (2009)
ITIL foundation exam study guide
по: Morris, Helen
Опубликовано: (2012)
по: Morris, Helen
Опубликовано: (2012)
Decision support systems in the twenty-first century /
по: Marakas, George M.
Опубликовано: (1999)
по: Marakas, George M.
Опубликовано: (1999)
Achieving service-oriented architecture applying an enterprise architecture approach /
по: Sweeney, Rick, 1954-
Опубликовано: (2010)
по: Sweeney, Rick, 1954-
Опубликовано: (2010)
Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL /
по: Moeller, Robert R.
Опубликовано: (2013)
по: Moeller, Robert R.
Опубликовано: (2013)
Business service management best practices
по: Darmawan, Budi
Опубликовано: (2004)
по: Darmawan, Budi
Опубликовано: (2004)
Problem manager : careers in IT service management /
по: Rudd, Colin
Опубликовано: (2014)
по: Rudd, Colin
Опубликовано: (2014)
Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager
Опубликовано: (2004)
Опубликовано: (2004)
Business relationship manager : careers in IT service management /
по: Brewster, Ernest
Опубликовано: (2014)
по: Brewster, Ernest
Опубликовано: (2014)
Information risk management : a practitioner's guide /
по: Sutton, David
Опубликовано: (2014)
по: Sutton, David
Опубликовано: (2014)
Business performance management meets business intelligence /
по: Ballard, Chuck
Опубликовано: (2005)
по: Ballard, Chuck
Опубликовано: (2005)
The ITSm process design guide developing, reengineering, and improving IT service management /
по: Knapp, Donna
Опубликовано: (2010)
по: Knapp, Donna
Опубликовано: (2010)
The performance management revolution business results through insight and action /
по: Dresner, Howard, 1957-
Опубликовано: (2008)
по: Dresner, Howard, 1957-
Опубликовано: (2008)
Practical guide to knowledge management
по: Brelade, Sue
Опубликовано: (2003)
по: Brelade, Sue
Опубликовано: (2003)
Enterprise performance management done right an operating system for your organization /
по: Dimon, Ron
Опубликовано: (2013)
по: Dimon, Ron
Опубликовано: (2013)
Records management journal.
Опубликовано: (2007)
Опубликовано: (2007)
Decision support and business intelligence systems /
Опубликовано: (2007)
Опубликовано: (2007)
Knowledge management strategy and technology
Опубликовано: (2002)
Опубликовано: (2002)
Knowledge management and organizations process, system and strategy /
Опубликовано: (2003)
Опубликовано: (2003)
Mastering IT project management : best practices, tools, and techniques /
по: Chemuturi, Murali, 1950-
Опубликовано: (2013)
по: Chemuturi, Murali, 1950-
Опубликовано: (2013)
Implementing service quality based on ISO/IEC 20000 : a management guide /
по: Kunas, Michael
Опубликовано: (2012)
по: Kunas, Michael
Опубликовано: (2012)
Business information Management : improving performance using information systems /
по: Chaffey, Dave
Опубликовано: (2005)
по: Chaffey, Dave
Опубликовано: (2005)
Manageable it projects the owners' choice /
по: Lachmann, Ole
Опубликовано: (2006)
по: Lachmann, Ole
Опубликовано: (2006)
Representing organization knowledge, management, and the information age /
по: Lilley, Simon
Опубликовано: (2004)
по: Lilley, Simon
Опубликовано: (2004)
Implementing world class IT strategy : how IT can drive organizational innovation /
по: High, Peter A.
Опубликовано: (2014)
по: High, Peter A.
Опубликовано: (2014)
Knowledge management through the technology glass /
по: Handzic, Meliha
Опубликовано: (2004)
по: Handzic, Meliha
Опубликовано: (2004)
Knowledge management and risk strategies
по: Ishikawa, Akira, 1934-
Опубликовано: (2007)
по: Ishikawa, Akira, 1934-
Опубликовано: (2007)
Semantic knowledge management
Опубликовано: (2006)
Опубликовано: (2006)
Technology in knowledge management
Опубликовано: (2005)
Опубликовано: (2005)
Getting started with IBM FileNet P8 content manager install, customize, and administer the powerful FileNet Enterprise Content Management platform /
по: Carpenter, William J.
Опубликовано: (2011)
по: Carpenter, William J.
Опубликовано: (2011)
Service desk and incident manager : careers in IT service management /
по: Wheatcroft, Peter
Опубликовано: (2014)
по: Wheatcroft, Peter
Опубликовано: (2014)
Alfresco 3 web services build Alfresco applications using web services, web scripts and CMIS /
по: Cei, Ugo
Опубликовано: (2010)
по: Cei, Ugo
Опубликовано: (2010)
Diffusion of knowledge management systems mission definitely possible /
Опубликовано: (2005)
Опубликовано: (2005)
Has knowledge management been done?
Опубликовано: (2005)
Опубликовано: (2005)
Managing information and knowledge in the public sector
по: Milner, Eileen M., 1963-
Опубликовано: (2000)
по: Milner, Eileen M., 1963-
Опубликовано: (2000)
A practical guide to reducing IT costs
по: Cassidy, Anita
Опубликовано: (2010)
по: Cassidy, Anita
Опубликовано: (2010)
Knowledge management
Опубликовано: (2002)
Опубликовано: (2002)
Decision support systems for business intelligence
по: Sauter, Vicki Lynn, 1955-
Опубликовано: (2010)
по: Sauter, Vicki Lynn, 1955-
Опубликовано: (2010)
IT governance managing information technology for business /
по: Norfolk, David
Опубликовано: (2005)
по: Norfolk, David
Опубликовано: (2005)
Схожие документы
-
Continual service improvement manager : careers in IT service management /
по: Whapples, David
Опубликовано: (2015) -
Designing management information systems
по: Heijden, Johannes Govardus Maria van der, 1969-
Опубликовано: (2009) -
ITIL foundation exam study guide
по: Morris, Helen
Опубликовано: (2012) -
Decision support systems in the twenty-first century /
по: Marakas, George M.
Опубликовано: (1999) -
Achieving service-oriented architecture applying an enterprise architecture approach /
по: Sweeney, Rick, 1954-
Опубликовано: (2010)