HR at your service lessons from benchmark service organizations /

Salvato in:
Dettagli Bibliografici
Autore principale: Latham, Gary P.
Ente Autore: ebrary, Inc
Altri autori: Ford, Robert C.
Natura: Elettronico eBook
Lingua:inglese
Pubblicazione: Alexandria, Va. : Society for Human Resource Management, 2012.
Soggetti:
Accesso online:An electronic book accessible through the World Wide Web; click to view
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
Sommario:
  • Client-centric strategy: a blueprint for human resource managers
  • Providing client-centric service: delivering quality clients value
  • Planning to meet client expectations
  • Creating & leading a client-centric HR culture
  • Client-centric staffing & training
  • Motivating & empowering client-centric service
  • HR information systems: communicating client-centric service
  • HR service delivery systems: ensuring client-centric service
  • You've landed a seat at the table: now stay there!
  • HR managers as service leaders.