The first-time manager
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| Главный автор: | |
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| Соавтор: | |
| Другие авторы: | , |
| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
New York :
AMACOM,
2012.
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| Редактирование: | 6th ed. |
| Предметы: | |
| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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Оглавление:
- The road to management
- Starting out
- Building trust and confidence
- Show your appreciation
- Being an active listener
- The new manager's job and pitfalls to avoid
- Dealing with your superiors
- Choosing a managerial style of your own
- Building a team dynamic
- Managing problem employees
- Hiring and interviewing
- Training team members
- Managing change : dealing with resistance
- Disciplining the employee
- "Oh my God! I can't fire anyone!"
- Having a legal awareness
- No secrets
- The human resources department
- The current state of loyalty
- Is there such a thing as motivation?
- Understanding risk inclination
- Encouraging initiative and innovation
- Improving outcomes
- The generation gap
- Writing job descriptions
- Doing performance appraisals
- Salary administration
- Having emotional intelligence
- Developing a positive self-image
- Managing your own time
- The written word
- The grapevine
- Your best friend : delegation
- A sense of humor
- Managing, participating in, and leading meetings
- Taking center stage : the role of public speaking in your career
- Coping with stress
- Having balance in your life
- A touch of class.