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The ITSm process design guide developing, reengineering, and improving IT service management /

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Detalles Bibliográficos
Autor Principal:	Knapp, Donna
Autor Corporativo:	ebrary, Inc
Formato:	Electrónico eBook
Idioma:	inglés
Publicado:	Ft. Lauderdale, Fla. : J. Ross Pub., c2010.
Subjects:	Information technology > Management. Information technology > Quality control. Information resources management. Organizational change. Electronic books.
Acceso en liña:	An electronic book accessible through the World Wide Web; click to view
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

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