Modern analysis of customer surveys with applications using R /
Sábháilte in:
Údar corparáideach: | ebrary, Inc |
---|---|
Rannpháirtithe: | Kenett, Ron, Salini, Silvia |
Formáid: | Leictreonach Ríomhleabhar |
Teanga: | Béarla |
Foilsithe / Cruthaithe: |
Chichester :
John Wiley & Sons,
2011.
|
Ábhair: | |
Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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Míreanna comhchosúla
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2008)
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2008)
Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
de réir: Freed, Larry
Foilsithe / Cruthaithe: (2013)
de réir: Freed, Larry
Foilsithe / Cruthaithe: (2013)
Consumer satisfaction advancements in theory, modeling, and empirical findings /
de réir: Peluso, Alessandro M., 1978-
Foilsithe / Cruthaithe: (2011)
de réir: Peluso, Alessandro M., 1978-
Foilsithe / Cruthaithe: (2011)
Measuring customer satisfaction
de réir: Gerson, Richard F.
Foilsithe / Cruthaithe: (1993)
de réir: Gerson, Richard F.
Foilsithe / Cruthaithe: (1993)
Six sigma in HR transformation achieving excellence in service delivery /
de réir: Albeanu, Mircea
Foilsithe / Cruthaithe: (2010)
de réir: Albeanu, Mircea
Foilsithe / Cruthaithe: (2010)
An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
de réir: Alaro, Cedric
Foilsithe / Cruthaithe: (2013)
de réir: Alaro, Cedric
Foilsithe / Cruthaithe: (2013)
The joyless economy the psychology of human satisfaction /
de réir: Scitovsky, Tibor
Foilsithe / Cruthaithe: (1992)
de réir: Scitovsky, Tibor
Foilsithe / Cruthaithe: (1992)
Consumer boycotts effecting change through the marketplace and the media /
de réir: Friedman, Monroe
Foilsithe / Cruthaithe: (1999)
de réir: Friedman, Monroe
Foilsithe / Cruthaithe: (1999)
Customer satisfaction practical tools for building important relationships /
de réir: Scott, Dru
Foilsithe / Cruthaithe: (2000)
de réir: Scott, Dru
Foilsithe / Cruthaithe: (2000)
Creating customer value : the essentials of marketing
de réir: Learning Resources
de réir: Learning Resources
Researching customer satisfaction & loyalty how to find out what people really think /
de réir: Szwarc, Paul
Foilsithe / Cruthaithe: (2005)
de réir: Szwarc, Paul
Foilsithe / Cruthaithe: (2005)
50 ways to keep your customers : "and get new ones" /
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (1992)
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (1992)
Improving surveys with paradata analytic uses of process information /
Foilsithe / Cruthaithe: (2013)
Foilsithe / Cruthaithe: (2013)
Build for change : revolutionizing customer engagement through continuous digital innovation /
de réir: Trefler, Alan
Foilsithe / Cruthaithe: (2014)
de réir: Trefler, Alan
Foilsithe / Cruthaithe: (2014)
Magnetic service /
de réir: Bell, Chip R.
Foilsithe / Cruthaithe: (2006)
de réir: Bell, Chip R.
Foilsithe / Cruthaithe: (2006)
Operations rules delivering customer value through flexible operations /
de réir: Simchi-Levi, David
Foilsithe / Cruthaithe: (2010)
de réir: Simchi-Levi, David
Foilsithe / Cruthaithe: (2010)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
de réir: Price, Bill, 1950-, et al.
Foilsithe / Cruthaithe: (2015)
de réir: Price, Bill, 1950-, et al.
Foilsithe / Cruthaithe: (2015)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009)
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009)
Managing the customer experience : a measurement-based approach /
de réir: Wilburn, Morris, 1953-
Foilsithe / Cruthaithe: (2006)
de réir: Wilburn, Morris, 1953-
Foilsithe / Cruthaithe: (2006)
American buyers : demographics of shopping.
Foilsithe / Cruthaithe: (2012)
Foilsithe / Cruthaithe: (2012)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
de réir: Bello, Olayiwola
Foilsithe / Cruthaithe: (2013)
de réir: Bello, Olayiwola
Foilsithe / Cruthaithe: (2013)
Who's buying by race and hispanic origin.
Foilsithe / Cruthaithe: (2015)
Foilsithe / Cruthaithe: (2015)
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
de réir: Blunt, Carolyn
Foilsithe / Cruthaithe: (2013)
de réir: Blunt, Carolyn
Foilsithe / Cruthaithe: (2013)
50 powerful ideas you can use to keep your customers
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (2002)
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (2002)
What's the secret? to providing a world-class customer experience /
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2008)
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2008)
Secret service hidden systems that deliver unforgettable customer service /
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2003)
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2003)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2009)
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2009)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
de réir: Inghilleri, Leonardo
Foilsithe / Cruthaithe: (2010)
de réir: Inghilleri, Leonardo
Foilsithe / Cruthaithe: (2010)
Meta-analysis : a structural equation modeling approach /
de réir: Cheung, Mike W. L.
Foilsithe / Cruthaithe: (2015)
de réir: Cheung, Mike W. L.
Foilsithe / Cruthaithe: (2015)
Business analytics for sales and marketing managers how to compete in the information age /
de réir: Laursen, Gert H. N.
Foilsithe / Cruthaithe: (2011)
de réir: Laursen, Gert H. N.
Foilsithe / Cruthaithe: (2011)
How to win friends and influence profits the art of winning more business from your clients /
de réir: Kean, David
Foilsithe / Cruthaithe: (2008)
de réir: Kean, David
Foilsithe / Cruthaithe: (2008)
Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
Best customers : demographics of consumer demand.
Foilsithe / Cruthaithe: (2012)
Foilsithe / Cruthaithe: (2012)
Analyzing health equity using household survey data a guide to techniques and their implementation /
Foilsithe / Cruthaithe: (2008)
Foilsithe / Cruthaithe: (2008)
Consumer research : introspective essays on the study of consumption /
de réir: Holbrook, Morris B.
Foilsithe / Cruthaithe: (1995)
de réir: Holbrook, Morris B.
Foilsithe / Cruthaithe: (1995)
Consumer empowerment
Foilsithe / Cruthaithe: (2006)
Foilsithe / Cruthaithe: (2006)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
de réir: Allen, Danica R., 1959-
Foilsithe / Cruthaithe: (2004)
de réir: Allen, Danica R., 1959-
Foilsithe / Cruthaithe: (2004)
Eliminate customer turnoffs /
de réir: Timm, Paul R.
de réir: Timm, Paul R.
Exceed customer expectations /
de réir: Timm, Paul R.
de réir: Timm, Paul R.
Míreanna comhchosúla
-
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2008) -
Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
de réir: Freed, Larry
Foilsithe / Cruthaithe: (2013) -
Consumer satisfaction advancements in theory, modeling, and empirical findings /
de réir: Peluso, Alessandro M., 1978-
Foilsithe / Cruthaithe: (2011) -
Measuring customer satisfaction
de réir: Gerson, Richard F.
Foilsithe / Cruthaithe: (1993) -
Six sigma in HR transformation achieving excellence in service delivery /
de réir: Albeanu, Mircea
Foilsithe / Cruthaithe: (2010)