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Modern analysis of customer surveys with applications using R /

محفوظ في:

التفاصيل البيبلوغرافية
مؤلف مشترك:	ebrary, Inc
مؤلفون آخرون:	Kenett, Ron, Salini, Silvia
التنسيق:	الكتروني كتاب الكتروني
اللغة:	الإنجليزية
منشور في:	Chichester : John Wiley & Sons, 2011.
الموضوعات:	Consumer satisfaction > Research > Statistical methods. Consumer satisfaction > Evaluation. Consumers > Research > Statistical methods. Consumers > Research > Data processing. Sampling (Statistics) > Evaluation. Surveys > Statistical methods. Surveys > Data processing. Electronic books.
الوصول للمادة أونلاين:	An electronic book accessible through the World Wide Web; click to view
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
حسب: Hayes, Bob E., 1963-
منشور في: (2008)

Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results /
حسب: Freed, Larry
منشور في: (2013)

Consumer satisfaction advancements in theory, modeling, and empirical findings /
حسب: Peluso, Alessandro M., 1978-
منشور في: (2011)

Measuring customer satisfaction
حسب: Gerson, Richard F.
منشور في: (1993)

Six sigma in HR transformation achieving excellence in service delivery /
حسب: Albeanu, Mircea
منشور في: (2010)

An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
حسب: Alaro, Cedric
منشور في: (2013)

The joyless economy the psychology of human satisfaction /
حسب: Scitovsky, Tibor
منشور في: (1992)

Consumer boycotts effecting change through the marketplace and the media /
حسب: Friedman, Monroe
منشور في: (1999)

Customer satisfaction practical tools for building important relationships /
حسب: Scott, Dru
منشور في: (2000)

Creating customer value : the essentials of marketing
حسب: Learning Resources

Researching customer satisfaction & loyalty how to find out what people really think /
حسب: Szwarc, Paul
منشور في: (2005)

50 ways to keep your customers : "and get new ones" /
حسب: Timm, Paul R.
منشور في: (1992)

Build for change : revolutionizing customer engagement through continuous digital innovation /
حسب: Trefler, Alan
منشور في: (2014)

Improving surveys with paradata analytic uses of process information /
منشور في: (2013)

Magnetic service /
حسب: Bell, Chip R.
منشور في: (2006)

Operations rules delivering customer value through flexible operations /
حسب: Simchi-Levi, David
منشور في: (2010)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
حسب: Price, Bill, 1950-, وآخرون
منشور في: (2015)

Superior customer satisfaction and loyalty : engaging customers to drive performance /
حسب: Goldstein, Sheldon D.
منشور في: (2009)

Managing the customer experience : a measurement-based approach /
حسب: Wilburn, Morris, 1953-
منشور في: (2006)

Mobile telecommunication customer loyalty in Nigeria : determining factors /
حسب: Bello, Olayiwola
منشور في: (2013)

American buyers : demographics of shopping.
منشور في: (2012)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
حسب: Blunt, Carolyn
منشور في: (2013)

50 powerful ideas you can use to keep your customers
حسب: Timm, Paul R.
منشور في: (2002)

What's the secret? to providing a world-class customer experience /
حسب: DiJulius, John R., 1964-
منشور في: (2008)

Secret service hidden systems that deliver unforgettable customer service /
حسب: DiJulius, John R., 1964-
منشور في: (2003)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
حسب: Hayes, Bob E., 1963-
منشور في: (2009)

Who's buying by race and hispanic origin.
منشور في: (2015)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
حسب: Inghilleri, Leonardo
منشور في: (2010)

Business analytics for sales and marketing managers how to compete in the information age /
حسب: Laursen, Gert H. N.
منشور في: (2011)

Meta-analysis : a structural equation modeling approach /
حسب: Cheung, Mike W. L.
منشور في: (2015)

How to win friends and influence profits the art of winning more business from your clients /
حسب: Kean, David
منشور في: (2008)

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
حسب: Hoffmann, Nicolas, 1983-
منشور في: (2013)

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
حسب: Hoffmann, Nicolas, 1983-
منشور في: (2013)

Best customers : demographics of consumer demand.
منشور في: (2012)

Consumer research : introspective essays on the study of consumption /
حسب: Holbrook, Morris B.
منشور في: (1995)

Consumer empowerment
منشور في: (2006)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
حسب: Allen, Danica R., 1959-
منشور في: (2004)

Eliminate customer turnoffs /
حسب: Timm, Paul R.

Exceed customer expectations /
حسب: Timm, Paul R.

Consumer value a framework for analysis and research /
منشور في: (1999)