Creating the customer-driven academic library
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| Autor principal: | |
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| Autor Corporativo: | |
| Formato: | Recurso Eletrônico livro eletrônico |
| Idioma: | inglês |
| Publicado em: |
Chicago :
American Library Association,
2009.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- Reinventing the academic library
- Making it happen : leadership and the professional staff
- Public service staffing : past, present, and future
- A great place to be : creating a livable library
- Transforming spaces on tight budgets
- Making the transition to a twenty-first-century library
- Innovation at the forefront : the information commons, embedded librarians, and the library of the future
- Sharing our vision : marketing the academic library
- Customer service : making it all come together
- Evaluating our progress.