Creating the customer-driven academic library

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Bibliografische gegevens
Hoofdauteur: Woodward, Jeannette A.
Coauteur: ebrary, Inc
Formaat: Elektronisch E-boek
Taal:Engels
Gepubliceerd in: Chicago : American Library Association, 2009.
Onderwerpen:
Online toegang:An electronic book accessible through the World Wide Web; click to view
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Inhoudsopgave:
  • Reinventing the academic library
  • Making it happen : leadership and the professional staff
  • Public service staffing : past, present, and future
  • A great place to be : creating a livable library
  • Transforming spaces on tight budgets
  • Making the transition to a twenty-first-century library
  • Innovation at the forefront : the information commons, embedded librarians, and the library of the future
  • Sharing our vision : marketing the academic library
  • Customer service : making it all come together
  • Evaluating our progress.