Creating the customer-driven academic library
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| Format: | Electronic eBook | 
| Language: | English | 
| Published: | 
        Chicago :
          American Library Association,
    
        2009.
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| Online Access: | An electronic book accessible through the World Wide Web; click to view | 
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                Table of Contents: 
            
                  - Reinventing the academic library
 - Making it happen : leadership and the professional staff
 - Public service staffing : past, present, and future
 - A great place to be : creating a livable library
 - Transforming spaces on tight budgets
 - Making the transition to a twenty-first-century library
 - Innovation at the forefront : the information commons, embedded librarians, and the library of the future
 - Sharing our vision : marketing the academic library
 - Customer service : making it all come together
 - Evaluating our progress.