The librarian as information consultant transforming reference for the Information Age /
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| Главный автор: | |
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| Соавтор: | |
| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
Chicago :
American Library Association,
2011.
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| Предметы: | |
| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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Оглавление:
- The library and information consultant
- Strategies for building and maintaining consumer relationships
- Marketing the library and information consultant's services : creating a sophisticated brand
- The business of consulting : managing employee service roles and consumer demand
- Developing the infrastructure and culture for continuous quality improvement.