The librarian as information consultant transforming reference for the Information Age /

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Bibliografische gegevens
Hoofdauteur: Murphy, Sarah Anne
Coauteur: ebrary, Inc
Formaat: Elektronisch E-boek
Taal:Engels
Gepubliceerd in: Chicago : American Library Association, 2011.
Onderwerpen:
Online toegang:An electronic book accessible through the World Wide Web; click to view
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Inhoudsopgave:
  • The library and information consultant
  • Strategies for building and maintaining consumer relationships
  • Marketing the library and information consultant's services : creating a sophisticated brand
  • The business of consulting : managing employee service roles and consumer demand
  • Developing the infrastructure and culture for continuous quality improvement.