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The librarian as information consultant transforming reference for the Information Age /

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Détails bibliographiques
Auteur principal:	Murphy, Sarah Anne
Collectivité auteur:	ebrary, Inc
Format:	Électronique eBook
Langue:	anglais
Publié:	Chicago : American Library Association, 2011.
Sujets:	Reference services (Libraries) > Forecasting. Reference services (Libraries) > Management. Information consultants. Reference librarians > Effect of technological innovations on. Electronic books.
Accès en ligne:	An electronic book accessible through the World Wide Web; click to view
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Table des matières:

The library and information consultant
Strategies for building and maintaining consumer relationships
Marketing the library and information consultant's services : creating a sophisticated brand
The business of consulting : managing employee service roles and consumer demand
Developing the infrastructure and culture for continuous quality improvement.