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The librarian as information consultant transforming reference for the Information Age /

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Detalles Bibliográficos
Autor principal: Murphy, Sarah Anne
Autor Corporativo: ebrary, Inc
Formato: Electrónico eBook
Lenguaje:inglés
Publicado: Chicago : American Library Association, 2011.
Materias:
Reference services (Libraries) > Forecasting.
Reference services (Libraries) > Management.
Information consultants.
Reference librarians > Effect of technological innovations on.
Electronic books.
Acceso en línea:An electronic book accessible through the World Wide Web; click to view
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Tabla de Contenidos:
  • The library and information consultant
  • Strategies for building and maintaining consumer relationships
  • Marketing the library and information consultant's services : creating a sophisticated brand
  • The business of consulting : managing employee service roles and consumer demand
  • Developing the infrastructure and culture for continuous quality improvement.

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