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The librarian as information consultant transforming reference for the Information Age /

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Bibliographische Detailangaben
1. Verfasser:	Murphy, Sarah Anne
Körperschaft:	ebrary, Inc
Format:	Elektronisch E-Book
Sprache:	Englisch
Veröffentlicht:	Chicago : American Library Association, 2011.
Schlagworte:	Reference services (Libraries) > Forecasting. Reference services (Libraries) > Management. Information consultants. Reference librarians > Effect of technological innovations on. Electronic books.
Online-Zugang:	An electronic book accessible through the World Wide Web; click to view
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Inhaltsangabe:

The library and information consultant
Strategies for building and maintaining consumer relationships
Marketing the library and information consultant's services : creating a sophisticated brand
The business of consulting : managing employee service roles and consumer demand
Developing the infrastructure and culture for continuous quality improvement.