The librarian as information consultant transforming reference for the Information Age /
Guardat en:
| Autor principal: | |
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| Autor corporatiu: | |
| Format: | Electrònic eBook |
| Idioma: | anglès |
| Publicat: |
Chicago :
American Library Association,
2011.
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| Matèries: | |
| Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
| Etiquetes: |
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Taula de continguts:
- The library and information consultant
- Strategies for building and maintaining consumer relationships
- Marketing the library and information consultant's services : creating a sophisticated brand
- The business of consulting : managing employee service roles and consumer demand
- Developing the infrastructure and culture for continuous quality improvement.