Cita APA (7th ed.)
Joseph, J. (2010). The experience effect: Engage your customers with a consistent and memorable brand experience. AMACOM.
Cita Chicago (17th ed.)
Joseph, Jim. The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience. New York: AMACOM, 2010.
Cita MLA (9th ed.)
Joseph, Jim. The Experience Effect: Engage Your Customers with a Consistent and Memorable Brand Experience. AMACOM, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.