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Looking beyond the runway airlines innovating with best practices while facing realities /

I tiakina i:

Ngā taipitopito rārangi puna kōrero
Kaituhi matua:	Taneja, Nawal K.
Kaituhi rangatōpū:	ebrary, Inc
Hōputu:	Tāhiko īPukapuka
Reo:	Ingarihi
I whakaputaina:	Burlington, VT : Ashgate, 2010.
Ngā marau:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction. Electronic books.
Urunga tuihono:	An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Ngā tūemi rite

Airline industry strategies, operations and safety /
I whakaputaina: (2011)

The global airline industry /
I whakaputaina: (2016)

A profile of the global airline industry /
mā: Gourdin, Kent N.
I whakaputaina: (2016)

Straight and level practical airline economics /
mā: Holloway, Stephen, 1952-
I whakaputaina: (2008)

Air transportation a management perspective /
mā: Wensveen, J. G.
I whakaputaina: (2007)

Air transportation a management perspective /
mā: Wensveen, G. John
I whakaputaina: (2011)

American Airlines, US Airways and the creation of the world's largest airline /
mā: Reed, Ted, 1948 April 2-, me ētahi atu.
I whakaputaina: (2014)

Communication in the U.K. budget airline industry : how pr affects corporate success /
mā: Schimmel, Matthias
I whakaputaina: (2014)

Contemporary issues shaping China's civil aviation policy balancing international with domestic priorities /
mā: Williams, Alan, 1934-2011
I whakaputaina: (2009)

Air transport in the 21st century key strategic developments /
I whakaputaina: (2011)

Securing the future of U.S. air transportation a system in peril /
I whakaputaina: (2003)

The effect of air passenger tax on airline performance in Kenya /
mā: Asava, Melvin E.
I whakaputaina: (2013)

Fusion of security system data to improve airport security
I whakaputaina: (2007)

WOW and SkyTeam Cargo an in-depth analysis of strategic alliances for air cargo carriers and the impact on cargo airlines operations and success /
mā: Smeritschnig, Florian
I whakaputaina: (2013)

An introduction to airline economics
mā: O'Connor, William E.
I whakaputaina: (2001)

Airline finance
mā: Morrell, Peter S., 1946-
I whakaputaina: (2007)

Up in the air how airlines can improve performance by engaging their employees /
I whakaputaina: (2009)

The airline industry
I whakaputaina: (2006)

Practical applications in business aviation management /
mā: Cannon, James R., me ētahi atu.
I whakaputaina: (2012)

Lessons from deregulation telecommunications and airlines after the crunch /
mā: Kahn, Alfred E. (Alfred Edward)
I whakaputaina: (2004)

Ready for takeoff? : the potential for low-cost carriers in developing countries /
mā: Weisskopf, Nora, me ētahi atu.
I whakaputaina: (2014)

Future flight a review of the small aircraft transportation system concept /
I whakaputaina: (2002)

Assessment of millimeter-wave and terahertz technology for detection and identification of concealed explosive and weapons
I whakaputaina: (2007)

Assessment of the practicality of pulsed fast neutron analysis for aviation security
I whakaputaina: (2002)

Airfares and ticketing /
mā: Perlitz, lee
I whakaputaina: (2001)

What drives phenomenal success?
mā: Barrett, Colleen
I whakaputaina: (2007)

Airworthiness an introduction to aircraft certification; a guide to understanding JAA, EASA and FAA standards /
mā: De Florio, Filippo
I whakaputaina: (2006)

Corporate aviation management
mā: Castro, Raoul, 1914-
I whakaputaina: (2011)

Beyond the ultimate question : a systematic approach to improve customer loyalty /
mā: Hayes, Bob E., 1963-
I whakaputaina: (2009)

Build for change : revolutionizing customer engagement through continuous digital innovation /
mā: Trefler, Alan
I whakaputaina: (2014)

Magnetic service /
mā: Bell, Chip R.
I whakaputaina: (2006)

Creating customer value : the essentials of marketing
mā: Learning Resources

50 ways to keep your customers : "and get new ones" /
mā: Timm, Paul R.
I whakaputaina: (1992)

Opportunities to improve airport passenger screening with mass spectrometry
I whakaputaina: (2004)

Aviation security after four decades, it's time for a fundamental review /
mā: Jenkins, Brian Michael
I whakaputaina: (2012)

Secret service hidden systems that deliver unforgettable customer service /
mā: DiJulius, John R., 1964-
I whakaputaina: (2003)

What's the secret? to providing a world-class customer experience /
mā: DiJulius, John R., 1964-
I whakaputaina: (2008)

Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
mā: Inghilleri, Leonardo
I whakaputaina: (2010)

Managing the customer experience : a measurement-based approach /
mā: Wilburn, Morris, 1953-
I whakaputaina: (2006)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
mā: Price, Bill, 1950-, me ētahi atu.
I whakaputaina: (2015)