Relationship marketing theory and practice /

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Bibliographic Details
Corporate Author:	ebrary, Inc
Other Authors:	Buttle, Francis
Format:	Electronic eBook
Language:	English
Published:	London : Paul Chapman, c1996.
Subjects:	Marketing. Customer relations. Customer services. Quality control. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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007	cr cn\|\|\|\|\|\|\|\|\|
008	960723s1996 enka sb 001 0 eng d
020			\|z 9781853963131
020			\|z 1853963135 (pbk.)
035			\|a (CaPaEBR)ebr10326950
035			\|a (OCoLC)464618628
040			\|a CaPaEBR \|c CaPaEBR
050	1	4	\|a HF5415 \|b .R455 1996eb
245	0	0	\|a Relationship marketing \|h [electronic resource] : \|b theory and practice / \|c edited by Francis Buttle.
260			\|a London : \|b Paul Chapman, \|c c1996.
300			\|a xii, 202 p. : \|b ill.
504			\|a Includes bibliographical references and index.
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2009. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Marketing.
650		0	\|a Customer relations.
650		0	\|a Customer services.
650		0	\|a Quality control.
655		7	\|a Electronic books. \|2 local
700	1		\|a Buttle, Francis.
710	2		\|a ebrary, Inc.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10326950 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 101872 \|d 101872