Branded customer service the new competitive edge /

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Bibliographic Details
Main Author: Barlow, Janelle, 1943-
Corporate Author: ebrary, Inc
Other Authors: Stewart, Paul
Format: Electronic eBook
Language:English
Published: San Francisco, Calif. : Berrett-Koehler, 2006.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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