Thompson-Banko, M. (2009). Beyond the gift shop: Boost revenue, your brand, and patient satisfaction with strategic healthcare retail. HAP/Health Administration Press.
Chicago-Zitierstil (17. Ausg.)Thompson-Banko, Mindy. Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail. Chicago, IL: HAP/Health Administration Press, 2009.
MLA-Zitierstil (9. Ausg.)Thompson-Banko, Mindy. Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail. HAP/Health Administration Press, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.