Thompson-Banko, M. (2009). Beyond the gift shop: Boost revenue, your brand, and patient satisfaction with strategic healthcare retail. HAP/Health Administration Press.
Chicago Style (17th ed.) CitationThompson-Banko, Mindy. Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail. Chicago, IL: HAP/Health Administration Press, 2009.
MLA (9th ed.) CitationThompson-Banko, Mindy. Beyond the Gift Shop: Boost Revenue, Your Brand, and Patient Satisfaction with Strategic Healthcare Retail. HAP/Health Administration Press, 2009.
Warning: These citations may not always be 100% accurate.