Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /
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| Формат: | Электронный ресурс eКнига |
| Язык: | английский |
| Опубликовано: |
Amsterdam :
Vossiuspers UvA,
c2007.
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| Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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