Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /
I tiakina i:
Kaituhi matua: | Güngör, Hüseyin |
---|---|
Kaituhi rangatōpū: | ebrary, Inc |
Hōputu: | Tāhiko īPukapuka |
Reo: | Ingarihi |
I whakaputaina: |
Amsterdam :
Vossiuspers UvA,
c2007.
|
Ngā marau: | |
Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
Ngā Tūtohu: |
Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Ngā tūemi rite
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I whakaputaina: (1999)
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I whakaputaina: (1999)
Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System /
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I whakaputaina: (2012)
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mā: Feinberg, Richard, 1950-
I whakaputaina: (2005)
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Management practices for successful call centres in Kenya /
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I whakaputaina: (2010)
Wake up your call center how to be a better call center agent /
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I whakaputaina: (2005)
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mā: Goldstein, Sheldon D.
I whakaputaina: (2009)
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mā: Padios, Jan M.
I whakaputaina: (2018)
mā: Padios, Jan M.
I whakaputaina: (2018)
Customer satisfaction practical tools for building important relationships /
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I whakaputaina: (2000)
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I whakaputaina: (2000)
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I whakaputaina: (1993)
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I whakaputaina: (1993)
The effect of call centers on bank performance in Kenya : a case study of Barclays Bank Kenya /
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I whakaputaina: (2012)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
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I whakaputaina: (2004)
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I whakaputaina: (2012)
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I whakaputaina: (2005)
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I whakaputaina: (2000)
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I whakaputaina: (2012)
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I whakaputaina: (2009)
mā: Goodman, John A.
I whakaputaina: (2009)
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I whakaputaina: (2001)
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I whakaputaina: (2001)
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I whakaputaina: (2011)
I whakaputaina: (2011)
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I whakaputaina: (2003)
mā: Schmitt, Bernd
I whakaputaina: (2003)
Beyond customer service, revised
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I whakaputaina: (1998)
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I whakaputaina: (1998)
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I whakaputaina: (2015)
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I whakaputaina: (1991)
Customer care excellence : how to create an effective customer focus. /
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I whakaputaina: (2009)
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I whakaputaina: (2009)
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mā: Gross, T. Scott
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I whakaputaina: (2002)
mā: Butscher, Stephan A.
I whakaputaina: (2002)
Customer intimacy : pick your partners, shape your culture, win together /
mā: Wiersema, Fred
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mā: Wiersema, Fred
I whakaputaina: (1996)
Ngā tūemi rite
-
The real-time contact center
mā: Fluss, Donna
I whakaputaina: (2005) -
Call center performance enhancement using simulation and modeling
mā: Anton, Jon
I whakaputaina: (1999) -
Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System /
mā: Hoss, Dennis
I whakaputaina: (2012) -
Cases in call center management great ideas (th)at work /
mā: Feinberg, Richard, 1950-
I whakaputaina: (2005) -
Management practices for successful call centres in Kenya /
mā: Kimama, Patricia
I whakaputaina: (2010)