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Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /

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Dades bibliogràfiques
Autor principal:	Güngör, Hüseyin
Autor corporatiu:	ebrary, Inc
Format:	Electrònic eBook
Idioma:	anglès
Publicat:	Amsterdam : Vossiuspers UvA, c2007.
Matèries:	Call centers. Customer relations. Electronic books.
Accés en línia:	An electronic book accessible through the World Wide Web; click to view
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

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