Working with difficult people
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| Autor principal: | |
|---|---|
| Autor Corporativo: | |
| Outros Autores: | , |
| Formato: | Recurso Electrónico livro electrónico |
| Idioma: | inglês |
| Publicado em: |
New York :
AMACOM,
c2009.
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| Edição: | 2nd ed. |
| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
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Sumário:
- How difficult are you?
- Stop, look, and listen
- Maximizing your power
- It's not (always) personal, it's (often) business
- Planning your strategy
- Working with difficult superiors
- Working with difficult subordinates
- Corporate culture and difficult people
- Mean and angry
- Suspicious
- Pessimists
- Cynics
- Shy and quiet
- How do I love me?
- Extreme competitiveness
- Overcontrolling
- It takes two to make a toady
- Lessons: handling all kinds of difficult people.