What to say to a porcupine 20 humorous tales that get to the heart of great customer service /

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi matua: Gallagher, Richard S.
Kaituhi rangatōpū: ebrary, Inc
Hōputu: Tāhiko īPukapuka
Reo:Ingarihi
I whakaputaina: New York : American Management Association, c2008.
Ngā marau:
Urunga tuihono:An electronic book accessible through the World Wide Web; click to view
Ngā Tūtohu: Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Ngā tūemi rite