Service innovation organizational responses to technological opportunities & market imperatives /

Enhancing the performance of the services sector
Опубликовано: (2005)

Services management (including skill development) /
по: Ramachandra, K.
Опубликовано: (2010)

Journal of services marketing.
Опубликовано: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
по: Kurokawa, Toshiaki
Опубликовано: (2015)

Services marketing and management
по: Gilmore, Audrey
Опубликовано: (2003)

Marketing plans for services a complete guide /
по: McDonald, Malcolm
Опубликовано: (2011)

Open services innovation rethinking your business to grow and compete in a new era /
по: Chesbrough, Henry William
Опубликовано: (2011)

Innovation in an advanced consumer society : value-driven service innovation /
по: Furseth, Peder Inge, 1961-, и др.
Опубликовано: (2016)

Financial innovation : from robo-advisors to goals based investing investing and gamification /
по: Sironi, Paolo
Опубликовано: (2016)

High tech, high touch library customer service through technology /
по: Jurewicz, Lynn
Опубликовано: (2003)

Services marketing : managing the service value chain /
по: Bruhn, Manfred
Опубликовано: (2006)

Service science : the foundations of service engineering and management /
по: Qiu, Robin G.
Опубликовано: (2014)

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
по: Enz, Cathy A., 1956-, и др.
Опубликовано: (2016)

Service management : operation,strategy,Information technology /
по: Fitzsimmons, James A.
Опубликовано: (2008)

Niche envy marketing discrimination in the digital age /
по: Turow, Joseph
Опубликовано: (2006)

The daily you how the new advertising industry is defining your identity and your worth /
по: Turow, Joseph
Опубликовано: (2011)

Relationship marketing in services
Опубликовано: (2002)

Technology in services policies for growth, trade, and employment /
Опубликовано: (1988)

Promotion of services
Опубликовано: (2002)

Global trade in services fear, facts, and offshoring /
по: Jensen, J. Bradford
Опубликовано: (2011)

Service marketing in Ghana : a customer relationship management approach /
по: Kuada, John, и др.
Опубликовано: (2014)

Service quality a global perspective /
Опубликовано: (2003)

Stakeholder engagement for service design : how service designers identify and communicate insights /
по: Segelström, Fabian
Опубликовано: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
по: Segelstrom, Fabian
Опубликовано: (2013)

Service industries a geographical appraisal /
по: Daniels, P. W.
Опубликовано: (1985)

5S for service organizations and offices : a lean look at improvements /
по: Sarkar, Debashis
Опубликовано: (2006)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Опубликовано: (2011)

Services management
по: Appannaiah, H. R.
Опубликовано: (2010)

Market orientation and service firm performance a research agenda /
Опубликовано: (2002)

Internationalization of service firms
Опубликовано: (2007)

Globalization of services some implications for theory and practice /
Опубликовано: (2000)

Information and communication technologies in the welfare services
Опубликовано: (2003)

International journal of service industry management.
Опубликовано: (2007)

Priorities and pathways in services reform part 1 - quantitative studies /
Опубликовано: (2013)

Marketing plans for service businesses a complete guide /
по: McDonald, Malcolm
Опубликовано: (2006)

Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
по: Fitzsimmons, James A.
Опубликовано: (2008)