Service innovation organizational responses to technological opportunities & market imperatives /

Enhancing the performance of the services sector
Хэвлэсэн: (2005)

Services management (including skill development) /
-н: Ramachandra, K.
Хэвлэсэн: (2010)

Journal of services marketing.
Хэвлэсэн: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
-н: Kurokawa, Toshiaki
Хэвлэсэн: (2015)

Services marketing and management
-н: Gilmore, Audrey
Хэвлэсэн: (2003)

Marketing plans for services a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2011)

Open services innovation rethinking your business to grow and compete in a new era /
-н: Chesbrough, Henry William
Хэвлэсэн: (2011)

Innovation in an advanced consumer society : value-driven service innovation /
-н: Furseth, Peder Inge, 1961-, зэрэг
Хэвлэсэн: (2016)

Financial innovation : from robo-advisors to goals based investing investing and gamification /
-н: Sironi, Paolo
Хэвлэсэн: (2016)

Services marketing : managing the service value chain /
-н: Bruhn, Manfred
Хэвлэсэн: (2006)

High tech, high touch library customer service through technology /
-н: Jurewicz, Lynn
Хэвлэсэн: (2003)

Service science : the foundations of service engineering and management /
-н: Qiu, Robin G.
Хэвлэсэн: (2014)

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
-н: Enz, Cathy A., 1956-, зэрэг
Хэвлэсэн: (2016)

Service management : operation,strategy,Information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)

Niche envy marketing discrimination in the digital age /
-н: Turow, Joseph
Хэвлэсэн: (2006)

The daily you how the new advertising industry is defining your identity and your worth /
-н: Turow, Joseph
Хэвлэсэн: (2011)

Relationship marketing in services
Хэвлэсэн: (2002)

Technology in services policies for growth, trade, and employment /
Хэвлэсэн: (1988)

Promotion of services
Хэвлэсэн: (2002)

Global trade in services fear, facts, and offshoring /
-н: Jensen, J. Bradford
Хэвлэсэн: (2011)

Service marketing in Ghana : a customer relationship management approach /
-н: Kuada, John, зэрэг
Хэвлэсэн: (2014)

Stakeholder engagement for service design : how service designers identify and communicate insights /
-н: Segelström, Fabian
Хэвлэсэн: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
-н: Segelstrom, Fabian
Хэвлэсэн: (2013)

Service quality a global perspective /
Хэвлэсэн: (2003)

Service industries a geographical appraisal /
-н: Daniels, P. W.
Хэвлэсэн: (1985)

5S for service organizations and offices : a lean look at improvements /
-н: Sarkar, Debashis
Хэвлэсэн: (2006)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Хэвлэсэн: (2011)

Services management
-н: Appannaiah, H. R.
Хэвлэсэн: (2010)

Market orientation and service firm performance a research agenda /
Хэвлэсэн: (2002)

Internationalization of service firms
Хэвлэсэн: (2007)

Globalization of services some implications for theory and practice /
Хэвлэсэн: (2000)

Information and communication technologies in the welfare services
Хэвлэсэн: (2003)

International journal of service industry management.
Хэвлэсэн: (2007)

Priorities and pathways in services reform part 1 - quantitative studies /
Хэвлэсэн: (2013)

Marketing plans for service businesses a complete guide /
-н: McDonald, Malcolm
Хэвлэсэн: (2006)

Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
-н: Fitzsimmons, James A.
Хэвлэсэн: (2008)