Service innovation organizational responses to technological opportunities & market imperatives /

Enhancing the performance of the services sector
Published: (2005)

Services management (including skill development) /
by: Ramachandra, K.
Published: (2010)

Journal of services marketing.
Published: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
by: Kurokawa, Toshiaki
Published: (2015)

Services marketing and management
by: Gilmore, Audrey
Published: (2003)

Marketing plans for services a complete guide /
by: McDonald, Malcolm
Published: (2011)

Open services innovation rethinking your business to grow and compete in a new era /
by: Chesbrough, Henry William
Published: (2011)

Innovation in an advanced consumer society : value-driven service innovation /
by: Furseth, Peder Inge, 1961-, et al.
Published: (2016)

Financial innovation : from robo-advisors to goals based investing investing and gamification /
by: Sironi, Paolo
Published: (2016)

Services marketing : managing the service value chain /
by: Bruhn, Manfred
Published: (2006)

High tech, high touch library customer service through technology /
by: Jurewicz, Lynn
Published: (2003)

Service science : the foundations of service engineering and management /
by: Qiu, Robin G.
Published: (2014)

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
by: Enz, Cathy A., 1956-, et al.
Published: (2016)

Service management : operation,strategy,Information technology /
by: Fitzsimmons, James A.
Published: (2008)

Niche envy marketing discrimination in the digital age /
by: Turow, Joseph
Published: (2006)

The daily you how the new advertising industry is defining your identity and your worth /
by: Turow, Joseph
Published: (2011)

Relationship marketing in services
Published: (2002)

Technology in services policies for growth, trade, and employment /
Published: (1988)

Promotion of services
Published: (2002)

Global trade in services fear, facts, and offshoring /
by: Jensen, J. Bradford
Published: (2011)

Service marketing in Ghana : a customer relationship management approach /
by: Kuada, John, et al.
Published: (2014)

Stakeholder engagement for service design : how service designers identify and communicate insights /
by: Segelström, Fabian
Published: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
by: Segelstrom, Fabian
Published: (2013)

Service quality a global perspective /
Published: (2003)

Service industries a geographical appraisal /
by: Daniels, P. W.
Published: (1985)

5S for service organizations and offices : a lean look at improvements /
by: Sarkar, Debashis
Published: (2006)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Published: (2011)

Services management
by: Appannaiah, H. R.
Published: (2010)

Market orientation and service firm performance a research agenda /
Published: (2002)

Internationalization of service firms
Published: (2007)

Globalization of services some implications for theory and practice /
Published: (2000)

Information and communication technologies in the welfare services
Published: (2003)

International journal of service industry management.
Published: (2007)

Priorities and pathways in services reform part 1 - quantitative studies /
Published: (2013)

Marketing plans for service businesses a complete guide /
by: McDonald, Malcolm
Published: (2006)

Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
by: Fitzsimmons, James A.
Published: (2008)