Service innovation organizational responses to technological opportunities & market imperatives /

Enhancing the performance of the services sector
Publicat: (2005)

Services management (including skill development) /
per: Ramachandra, K.
Publicat: (2010)

Journal of services marketing.
Publicat: (2007)

Service design and delivery : how design thinking can innovate business and add value to society /
per: Kurokawa, Toshiaki
Publicat: (2015)

Services marketing and management
per: Gilmore, Audrey
Publicat: (2003)

Open services innovation rethinking your business to grow and compete in a new era /
per: Chesbrough, Henry William
Publicat: (2011)

Marketing plans for services a complete guide /
per: McDonald, Malcolm
Publicat: (2011)

Innovation in an advanced consumer society : value-driven service innovation /
per: Furseth, Peder Inge, 1961-, et al.
Publicat: (2016)

Financial innovation : from robo-advisors to goals based investing investing and gamification /
per: Sironi, Paolo
Publicat: (2016)

High tech, high touch library customer service through technology /
per: Jurewicz, Lynn
Publicat: (2003)

Services marketing : managing the service value chain /
per: Bruhn, Manfred
Publicat: (2006)

Service science : the foundations of service engineering and management /
per: Qiu, Robin G.
Publicat: (2014)

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
per: Enz, Cathy A., 1956-, et al.
Publicat: (2016)

Niche envy marketing discrimination in the digital age /
per: Turow, Joseph
Publicat: (2006)

Service management : operation,strategy,Information technology /
per: Fitzsimmons, James A.
Publicat: (2008)

The daily you how the new advertising industry is defining your identity and your worth /
per: Turow, Joseph
Publicat: (2011)

Relationship marketing in services
Publicat: (2002)

Technology in services policies for growth, trade, and employment /
Publicat: (1988)

Promotion of services
Publicat: (2002)

Global trade in services fear, facts, and offshoring /
per: Jensen, J. Bradford
Publicat: (2011)

Service marketing in Ghana : a customer relationship management approach /
per: Kuada, John, et al.
Publicat: (2014)

Service quality a global perspective /
Publicat: (2003)

Stakeholder engagement for service design : how service designers identify and communicate insights /
per: Segelström, Fabian
Publicat: (2013)

Stakeholder engagement for service design : how service designers identify and communicate insights /
per: Segelstrom, Fabian
Publicat: (2013)

Service industries a geographical appraisal /
per: Daniels, P. W.
Publicat: (1985)

5S for service organizations and offices : a lean look at improvements /
per: Sarkar, Debashis
Publicat: (2006)

Oecd statistics on international trade in services 2010 : volume 2,. detailed tables by partner country /
Publicat: (2011)

Services management
per: Appannaiah, H. R.
Publicat: (2010)

Market orientation and service firm performance a research agenda /
Publicat: (2002)

Information and communication technologies in the welfare services
Publicat: (2003)

Internationalization of service firms
Publicat: (2007)

Globalization of services some implications for theory and practice /
Publicat: (2000)

International journal of service industry management.
Publicat: (2007)

Priorities and pathways in services reform part 1 - quantitative studies /
Publicat: (2013)

Closing the feedback loop : can technology bridge the accountability gap? /
Publicat: (2014)

Marketing plans for service businesses a complete guide /
per: McDonald, Malcolm
Publicat: (2006)