The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /

保存先:
書誌詳細
第一著者: Knapp, Rob, 1946-
団体著者: ebrary, Inc
フォーマット: 電子媒体 eBook
言語:英語
出版事項: Hoboken, N.J. : John Wiley & Sons, c2008.
主題:
オンライン・アクセス:An electronic book accessible through the World Wide Web; click to view
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目次:
  • The trouble with success: the tyranny of the 80/20 rule
  • Contact: the humble foundation of the ultimate client experience
  • Segmentation: the supernova non-negotiable
  • Organization: promises made, promises kept
  • Planning: inspired action
  • Acquisition: explosive growth under control
  • Leading the practice: leaders developing leaders.