The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, N.J. :
John Wiley & Sons,
c2008.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 020 | |z 9780470249277 (cloth) | ||
| 020 | |z 0470249277 (cloth) | ||
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| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HG4621 |b .K64 2008eb |
| 082 | 0 | 4 | |a 658.8/12 |2 22 |
| 100 | 1 | |a Knapp, Rob, |d 1946- | |
| 245 | 1 | 4 | |a The supernova advisor |h [electronic resource] : |b crossing the invisible bridge to exceptional client service and consistent growth / |c Rob Knapp. |
| 260 | |a Hoboken, N.J. : |b John Wiley & Sons, |c c2008. | ||
| 300 | |a xxxi, 127 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Investment advisor-client relationships. | |
| 650 | 0 | |a Customer relations. | |
| 650 | 0 | |a Investment advisors. | |
| 650 | 0 | |a Financial services industry |x Management. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10226735 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 88822 |d 88822 | ||