What really matters service, leadership, people, and values /

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Bibliografische gegevens
Hoofdauteur: Pepper, John, 1938-
Coauteur: ebrary, Inc
Formaat: Elektronisch E-boek
Taal:Engels
Gepubliceerd in: New Haven : Yale University Press, 2007.
Editie:1st Yale University Press ed.
Onderwerpen:
Online toegang:An electronic book accessible through the World Wide Web; click to view
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Inhoudsopgave:
  • Introduction: My early years in business
  • Foundations for success. Creating leadership brands-and keeping them young ; Let the consumer decide ; Going for the big win
  • Staying in the lead. The rewards of doing good ; The power of community
  • How we live our lives. A passionate sense of ownership ; The benefits of diversity and the challenge of achieving it ; A personal model for living ; A family affair
  • Conclusion: Enduring values in an age of innovation
  • Appendix 1: Biographies of key leaders
  • Appendix 2: Redesigning your organizational structure to achieve your purpose.