Show me the money how to determine ROI in people, projects, and programs /
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| Autore principale: | |
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| Ente Autore: | |
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| Natura: | Elettronico eBook |
| Lingua: | inglese |
| Pubblicazione: |
San Francisco, Calif. :
Berrett-Koehler Publishers,
c2007.
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| Edizione: | 1st ed. |
| Soggetti: | |
| Accesso online: | An electronic book accessible through the World Wide Web; click to view |
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Sommario:
- Preface
- The value evolution
- The ROI methodology: a brief overview
- Project needs and objectives: ensuring business alignment
- Reaction and perceived value
- Learning and confidence
- Application and implementation
- Impact and consequences
- Isolation of project impact
- Show me the money: converting data to money
- The intangible measures
- Project costs and calculating ROI
- The business case: forecasting value, including ROI
- Results reporting
- Implementing and sustaining ROI.