Transforming performance measurement rethinking the way we measure and drive organizational success /
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| Autor principal: | |
|---|---|
| Autor Corporativo: | |
| Formato: | Recurso Eletrônico livro eletrônico |
| Idioma: | inglês |
| Publicado em: |
New York :
American Management Association,
c2007.
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| Assuntos: | |
| Acesso em linha: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
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Sumário:
- Why measurement is so powerful
- When measurement goes bad
- Why measurement goes bad
- Beginning the transformation
- Creating a positive context of measurement
- The focus of measurement
- The integration of measurement
- The interactivity of measurement
- Measurement leadership
- Learning about and from measurement
- The uses and abuses of measurement technology
- Performance measurement maturity
- Transformational measures
- Transformational measurement action plans.