Transforming performance measurement rethinking the way we measure and drive organizational success /

Salvato in:
Dettagli Bibliografici
Autore principale: Spitzer, Dean R.
Ente Autore: ebrary, Inc
Natura: Elettronico eBook
Lingua:inglese
Pubblicazione: New York : American Management Association, c2007.
Soggetti:
Accesso online:An electronic book accessible through the World Wide Web; click to view
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
Sommario:
  • Why measurement is so powerful
  • When measurement goes bad
  • Why measurement goes bad
  • Beginning the transformation
  • Creating a positive context of measurement
  • The focus of measurement
  • The integration of measurement
  • The interactivity of measurement
  • Measurement leadership
  • Learning about and from measurement
  • The uses and abuses of measurement technology
  • Performance measurement maturity
  • Transformational measures
  • Transformational measurement action plans.