Conflict management for libraries strategies for a positive, productive workplace /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Other Authors: | , , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2005.
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| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 001 | 0000095229 | ||
| 005 | 20171002054906.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050109s2005 ilu sb 001 0 eng | ||
| 010 | |z 2004030722 | ||
| 020 | |z 083890890X (pbk.) | ||
| 035 | |a (CaPaEBR)ebr10194712 | ||
| 035 | |a (OCoLC)64223691 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a Z682 |b .M655 2005eb |
| 082 | 0 | 4 | |a 023/.9 |2 22 |
| 100 | 1 | |a Montgomery, Jack G. | |
| 245 | 1 | 0 | |a Conflict management for libraries |h [electronic resource] : |b strategies for a positive, productive workplace / |c Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard. |
| 260 | |a Chicago : |b American Library Association, |c 2005. | ||
| 300 | |a xii, 207 p. | ||
| 504 | |a Includes bibliographical references (p. 195-201) and index. | ||
| 505 | 0 | |a When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Library personnel management. | |
| 650 | 0 | |a Conflict management. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Cook, Eleanor I. | |
| 700 | 1 | |a Wagner, Patricia Jean. | |
| 700 | 1 | |a Hubbard, Glenda T. | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10194712 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 84384 |d 84384 | ||