Virtual reference training the complete guide to providing anytime, anywhere answers /
Gardado en:
Autor Principal: | |
---|---|
Autor Corporativo: | |
Outros autores: | |
Formato: | Electrónico eBook |
Idioma: | inglés |
Publicado: |
Chicago :
American Library Association,
2004.
|
Subjects: | |
Acceso en liña: | An electronic book accessible through the World Wide Web; click to view |
Tags: |
Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
|
Table of Contents:
- Beyond shazam! : training for virtual reference
- Introduction, Washington's Statewide Virtual Reference Project
- Core competencies : knowledge, skills, and aptitudes needed for virtual reference
- Learning through using : the constructivist approach
- Multiple ways of learning : face-to-face and online, individual and collaborative
- Getting started : curriculum development
- Learning activities : taking the user perspective
- Model reference : online behaviors
- Evaluation, modification, and follow-up.