The strategic use of stories in organizational communication and learning
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Kaituhi rangatōpū: | |
| Hōputu: | Tāhiko īPukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Armonk, N.Y. :
M.E. Sharpe,
c2005.
|
| Ngā marau: | |
| Urunga tuihono: | An electronic book accessible through the World Wide Web; click to view |
| Ngā Tūtohu: |
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
Rārangi ihirangi:
- Frameworks: Introduction
- A working model of stories
- Organizational communication-broadcasting signals
- Case study- Dreyer's Ice Cream
- Organizational learning-building bridges
- Case studies-DTE Energy & Jeff Bukantz
- Interviews: Introduction to the interviews
- Interview with Bernice Moore-CTB/McGraw Hill
- Interview with Robert Kraska-DTE Energy
- Interview with Sherrie Cornett-Dreyer's Ice Cream
- Interview with Marty Fischer-Starbucks Coffee
- Interview with Father Marus-Woodside Priory School
- Competency map: Introduction to the competency map
- The core
- Process ring
- Interaction ring
- Summary
- Appendix
- Appendix A-Folk tale illustrating principles of active listening.