Benchmarking in services

The multinational alliance for the advancement of organizational excellence 3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information /
Almmustuhtton: (2002)

Benchmarking an international journal.
Almmustuhtton: (2005)

Benchmarking the human side of the business enterprise
Almmustuhtton: (2005)

Benchmarking civil service reform in Kazakhstan /
Almmustuhtton: (2018)

Benchmarking for continuous improvement /

Benchmarking and best practices in industrial service business /
Almmustuhtton: (2015)

Benchmarking in practice : self-assessment work book : good practices and benchmarking studies /
Dahkki: Niva, Mikael
Almmustuhtton: (2005)

Benchmarking basics looking for a better way /
Dahkki: Patterson, James G.
Almmustuhtton: (1996)

Benchmarking in health
Almmustuhtton: (2005)

Benchmarking in health
Almmustuhtton: (2005)

Utility benchmarking for wastewater : synthesis report /
Dahkki: Rathor, Ankur
Almmustuhtton: (2014)

Benchmarking in total quality management
Almmustuhtton: (2006)

Utility benchmarking for drinking water : synthesis report /
Dahkki: Rathor, Ankur
Almmustuhtton: (2014)

On the extrapolation with the Denton proportional benchmarking method
Dahkki: Di Fonzo, Tommaso
Almmustuhtton: (2012)

Quality makes money /
Dahkki: Townsend, Patrick L., et al.
Almmustuhtton: (2006)

Total quality management text and cases /
Dahkki: Bhat, K. Shridhara
Almmustuhtton: (2010)

Readings in total quality management /
Dahkki: Costin, Harry Ivan
Almmustuhtton: (1994)

Total quality management /
Almmustuhtton: (2003)

Total quality management : text, cases and readings /
Dahkki: Ross, Joel E.
Almmustuhtton: (1999)

Total quality management /
Almmustuhtton: (2003)

Hoshin Kanri the strategic approach to continuous improvement /
Dahkki: Hutchins, David C.
Almmustuhtton: (2008)

Organizational excellence through total quality management a practical apporach /
Dahkki: Lal, H.
Almmustuhtton: (2008)

Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence /
Almmustuhtton: (2015)

TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference /
Almmustuhtton: (2015)

Implementing effective TQM an Emerald guide.
Almmustuhtton: (2005)

Selected papers from the 5th International PMA Conference, London, July 2006
Almmustuhtton: (2007)

Benchmarking intermodal freight transport.
Almmustuhtton: (2002)

Consistency and transformation in the quality movement
Almmustuhtton: (2006)

Total quality management
Dahkki: Naidu, N. V. R.
Almmustuhtton: (2006)

Quality management and CSR
Almmustuhtton: (2007)

Qualitative methods in management research
Almmustuhtton: (2006)

Management history reflections on key thinkers in management /
Almmustuhtton: (2002)

TQM and HRM the human side to quality.
Almmustuhtton: (2002)

Process management excellence criteria : self-assessment work book : 32 probing questions and contrasting pairs of examples : what separates the successful from the average? /
Dahkki: Tuominen, Kari
Almmustuhtton: (2012)

Essentials of quality management /
Dahkki: Broker, Bruce
Almmustuhtton: (1993)

Look forward beyond lean and Six Sigma
Dahkki: Dirgo, Robert
Almmustuhtton: (2005)