APA(7版)引用形式
D'Ausilio, R. (2005). Wake up your call center: How to be a better call center agent (4th ed.). Ichor Business Books.
Chicagoスタイル(17版)引用形式
D'Ausilio, Rosanne. Wake Up Your Call Center: How to Be a Better Call Center Agent. 4th ed. West Lafayette, Ind.: Ichor Business Books, 2005.
MLA(9版)引用形式
D'Ausilio, Rosanne. Wake Up Your Call Center: How to Be a Better Call Center Agent. 4th ed. Ichor Business Books, 2005.
警告: この引用は必ずしも正確ではありません.